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IT departments are becoming more aligned with corporate strategies. In addition to focusing on technologies and solutions allowing the organization to adapt to business changes in a global economy, IT departments are also helping the organization be financially accountable.
Once an IT department has valid cost information on activities for providing its services to other departments, it can then charge for those services. IT departments are responsible for striking a balance between fair chargeback and management overhead. Adding to the complexity is the virtualization of infrastructure. In a physical infrastructure it is generally easier to account for costs as a single physical server usually hosts one application, therefore hardware costs, software costs and administration time can be assigned more easily. This presentation provides examples of possible chargeback models for use with VMware Infrastructure.