General Operational Process for Chargeback in an Enterprise Environment
Created on: Sep 11, 2007 12:00 AM by VMworld Team - Last Modified: Jul 23, 2009 1:55 PM by VMworld Team
ID: BM16 (VMworld 2007)
Session: General Operational Process for Chargeback in an Enterprise Environment
Presenter: Georgia-Pacific
Session: General Operational Process for Chargeback in an Enterprise Environment
Presenter: Georgia-Pacific
Hear from a large enterprise user with over 1000 virtual machines the issues and processes involved in planning a chargeback model for virtual computing environments. This session covers the topic of chargeback by presenting a formal repeatable ITIL-based process covering the implementation steps for chargeback.
This session will cover the following:
- The needed maturity model for adoption of chargeback
- Roles and responsibilities and human resources
- Plan and design steps for technology deployments
- Key processes for chargeback implementation
- Schedule issues for deployment in a typical enterprise
- Management and mitigation processes for supporting chargeback
- Business value for chargeback
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