Thanks for the reply. Yes, every lab staff member is already getting trained to answer questions on 5 labs at a minimum. We are collecting the requested information so that we can add additional training to our "Top Labs". The goal here is to reduce the amount of "let me get someone that knows that lab".
Thanks Curtis for the explaination. I hope I didn't come as being sarcastic or anything. One other thing though, is it safe to assume that the lab manuals will be available for download during the conference?
No worries Jason, its a little bit of a new format this year.
I will have to check on the logistics of the lab manuals being available for download DURING the show. I know we will have them available on vmworld.com after the show as we have in previous years, but I'll see what we can figure out for access during.
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